Privacy notice

Last updated: 12 November 2026

This notice explains how R&R Environmental Services Ltd uses the details you send us through the quote form on this website, and how we use Google Analytics if you allow it.

Who we are

R & R Environmental Services Limited (trading as R&R Environmental Services), registered in England and Wales, company no. 05008394. Registered office: Milroy House, Sayers Lane, Tenterden, Kent TN30 6BW. Waste carrier registration: CBDU166014.

What we collect

When you send the quote form, we receive:

Why we use it

We use your details to respond to your enquiry and to carry out work you've asked us to do. We keep property and service history as part of our legitimate business records, so we can look after your system in future.

How the form works

The quote form is handled by Netlify, the company that hosts this website. Netlify receives your form and passes it on to us by email.

How long we keep it

We keep your details only for as long as we need them to look after your property and system. If we haven't heard from you for around two years, we'll write to check you're still at the address. If we don't hear back, we remove your name and contact details, and keep only the property address and service history for our records.

Cookies and analytics

We use Google Analytics to understand how people use this website, for example which pages they visit and how they found us. It only runs if you choose “Accept” on the cookie banner. If you choose “Reject”, or don’t choose, no analytics cookies are set and nothing is sent to Google.

If you accept, Google Analytics sets cookies (named _ga and _ga_ followed by an ID) that last up to two years. It collects information such as the pages you visit, how long you stay, the type of device and browser you use, your approximate location (such as your town or region) and the website that sent you here. We also count when someone taps a phone number or email link, or sends the quote form, but not what is written in the form. Google processes this information for us and may store it outside the UK.

We don’t use any advertising cookies.

We keep your choice in your browser, so we don’t ask again on every page. To change it, use “Cookie settings” at the bottom of any page. If you change to “Reject”, Google Analytics stops and its cookies are removed from your browser.

We never sell your details

We never sell your details.

Seeing or deleting your details

To ask what details we hold about you, or to have them deleted, contact us: